Mobile

Microsoft investigates widespread Teams, Outlook, OneDrive outages

Microsoft is investigating a network issue after tens of thousands of users around the world reported that they could not access services such as Teams and Outlook.


In a series of tweets posted on the Microsoft 365 Status Twitter account, Microsoft said it was taking steps to isolate the problem, but did not say how widespread it was.

“We are investigating issues affecting multiple Microsoft 365 services,” Microsoft said, later adding: “We have rolled back a network change that we believe is causing impact. We are monitoring the service as the rollback takes effect.”

Online outage tracker Downdetector shows that nearly 4,000 people in India have been affected, and more than 5,000 in the UK reported that Outlook was unavailable. Australia, Japan and the United Arab Emirates have also seen increases in reports of outages.

Microsoft Teams is used by more than 280 million people globally across businesses and schools, according to the company. Other services affected by the outage reportedly include Microsoft Exchange Online, SharePoint Online, and OneDrive for Business.

Microsoft also said it was investigating a connectivity issue with its cloud computing service, Azure, affecting what it called “a subset of users”. We’ll update this article as we learn more.

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