Lyft begins charging riders who keep drivers waiting

Don’t be late for your Lyft ride or you’ll have to cough up some extra cash.

For Lyft drivers and the company itself, time is money, and a new rule means riders will be charged for being late and suggests the problem is a common occurrence.

“Wait time fees help keep our platform running,” Lyft says in a new announcement on its website. “Try to be on time and ready to meet your driver when they arrive at the pickup location.”

So how does the new rule work?

The ride-sharing company says waiting time fees may be charged at a minute rate when your driver continues to wait for more than two minutes at the pick-up location (five minutes for Lux Black and Lux ​​Black XL).

Of course, if a Lyft driver arrives early, the clock will only start ticking after the agreed upon pickup time.

The company says additional waiting fees may apply to your journey, depending on how busy it is. If your trip is canceled and you are charged a cancellation fee, you will not be charged for any waiting time.

There are no waiting fees for rides classified as Lyft Shared, Lyft Access, Lyft Assisted, and Car Seat.

Lyft adds that riders with a disability who need more time to board a vehicle can submit a wait fee waiver if their disability affects their ability to board a vehicle on time.

Lyft doesn’t say how much you’ll pay if you leave your driver waiting, saying only that “wait time fees vary by location.” However, Uber, which introduced waiting time fees in 2016, charges about 60 cents per minute, so we can expect Lyft to charge roughly the same.

Want to know more about the best carpooling apps available right now? Digital trends have you covered.

Editor’s recommendations

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button