YouTube Music crashes in partial outage (Update: Fixed)

YouTube goes down very rarely, but this afternoon (Pacific Time) YouTube Music is experiencing a partial but widespread outage across Android, iOS and web apps.

YouTube Music’s Explore and Library tabs are empty this afternoon (starting around 1:30pm PT), with the home feed initially looking slightly better. But as the outage continues, it’s now completely blank on Android, iOS and the web.

You can stream tracks that appear, but song and artist information is missing.

Album and artist pages are not loading and the error message “There was a problem with the server (429)” is displayed. Search works a little. You can request YouTube Music on a Nest Hub, but no cover art or other information will appear.

The YouTube team has since confirmed this issue.

Update: After an hour, the Explore and Library tabs will come back online. If you start a song from there, song/artist information is displayed correctly in Now Playing. YouTube Music’s Home feed is still down.

Update 2: If your home feed still looks like the first screenshot below:

  1. Open App info to YouTube Music > Storage and cache
  2. Press on Clear cache
  3. Close the app from Recent multitasking
  4. Reopen YouTube Music and the Home feed should be back

Update 3: After five hours:

If you switch to the Downloads page, you can listen to offline content without any problems.

There are no problems with (and listening to music there) or YouTube TV right now.


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